Refund Policy
We offer a 100% guarantee. However, our products are subject to Terms and Conditions and we will offer a refund only if the service did not work.
As we sell non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is delivered. As a customer you are responsible for understanding this upon purchasing any item at our site.
If the error occurs we will try our best to solve the problem in 6 hours after this time if the problem can't be solved we will make the refund but the money will be deducted the payment fee It is dependent on the payment gateway fee, usually it is range from 0-1% product value.
The main objectives are the safety of users and the implementation of our obligations towards the customers.
We do not take responsibility and no warranty if your account is banned, blocked because of broken the rules of File-hosting company.
WHEN REFUNDING IS POSSIBLE
- If the insurance documents provided by the system doesn't work, we will provide you with new documents or refund.
- You can only make a refund by contacting us at ([email protected]) not by contacting any other 3rd party, no File-hosting companies. The refund will be accepted only in case of not unused keys.
WHEN REFUNDING IS NOT POSSIBLE
- Purchase multiple premium key, then choose to keep the one that best meets one’s needs and ask for the rest to be refunded.
- We will not repay if you get aware of have the feeling afterwards that you don’t really need them.
- We can not offer a refund if after the purchase, the user feels that the download is slow, the link is dead, or do not get the desired files to download ...
- A refund will not be accepted if the company File-hosting is no longer active due to some technical issues, or closed according to law or other issues, or you cannot access the website.
REFUND REQUESTS should be submitted to Premium-Keys by email at [email protected]
